Ticket Buyer Terms

The host named on the event page and at checkout sells the ticket and runs the event; your agreement for the event is with them. Lexium Industries Ltd (PeopleInvite) provides the ticketing: the page, checkout, your tickets and check-in. Paystack processes your payment; we never see your full card details.

• The price you see first is what one ticket costs you, all in.
• When there is a booking fee, it is ours and covers secure payment, your QR tickets and check-in. It includes VAT at 7.5%, shown in your order summary, and is never added on at the end. When the host pays the fees instead, you pay the ticket price only.
• The total in the order summary is exactly what Paystack charges.

• Each ticket has its own QR code, sent by email (and on WhatsApp, where it’s available, when you give your number), and always on your order page and in My tickets.
• Each code works once at the door: the first scan wins, so keep it to yourself.
• You can put a ticket in someone else’s name only if the host allows it. Don’t resell tickets unless the host allows it.
• Seats are held for a few minutes while you pay. If tickets sell out while your payment is going through, we refund it in full automatically.

The host’s refund policy, shown at checkout and on your order page, decides refunds; if they haven’t set one, refunds are up to the host. If the event is cancelled, the host must refund you. Refunds go back to the card or account you paid with. Ask the host first; if you can’t reach them, write to support@peopleinvite.com. Our Refund Policy has the details.

Your name, email and phone go to the host for this event, and we keep your order to send your tickets, prevent fraud and meet tax law. The host may only send you marketing if you agree. See our Privacy Policy.

We are not the organiser, so the host is responsible for the event itself: that it happens as described, the venue and your safety there. We are responsible for the ticketing working as it should. Nothing here takes away your rights under the Federal Competition and Consumer Protection Act 2018 or the consumer law where you live. These terms are governed by Nigerian law.